If CarPlay or Android Auto playback is not working, please follow the steps below:
■ Troubleshooting
- Check that you are using the latest version of the app and your device's OS.
- Check that your device is connected to the internet.
- Close and restart the app.
- Turn off your car's engine and restart it.
If the USB charging cable is not working, please follow the steps below:
- Check whether the cable is compatible with your device.
- Try connecting using a different cable.
If your issue still has not been resolved, please contact the manufacturer of your in-car display.